Customs Support Group in Poland is a leading European provider of customs and trade solutions, supporting businesses in cross-border processes through innovative digital technologies and unparalleled expert knowledge.
About us
Customs Support Group has over 25 years of experience in international trade, enabling the company to build a reliable team of nearly 1,700 experts operating in over 100 offices across 14 countries in Europe. This experience has also fostered strong business relationships with major Polish and international companies.
In response to customer expectations and the clear trends of digitization and automation in document processing, we have introduced numerous innovative solutions and workflow systems that support both clients and customs agents in delivering customs services.
The professionalism and reliability of Customs Support Group in Poland (represented by Rusak Business Services Sp. z o.o.) is confirmed by the AEO (Authorised Economic Operator) certification, along with a range of permits that ensure the application of simplified procedures and the provision of customs debt guarantees.
Customs Support Group in Poland, represented by Rusak Business Services, Rusak East, Kunow-Trans, and Porath Customs Agents, provides services across more than 20 locations throughout Poland. This includes multiple offices in Warsaw and its surrounding areas, as well as in Łódź, Kraków, Upper and Lower Silesia, Zagłębie, and Białystok. We also operate branches in major Polish seaports in Gdańsk and Gdynia, as well as in key airports in Warsaw and Wrocław. Additionally, we offer customs services at border offices in Świecko, Dorohusk, and Korczowa.
We are part of the Customs Support Group
Since July 13th, 2023 Rusak has become part of the international Customs Support Group (CSG) – Europe’s leading independent, digital and neutral provider of customs services.
The Customs Support Group in Poland consists of three customs agencies now: Rusak, Porath Customs Agents and Kunow Trans.
Headquartered in the Netherlands, Customs Support Group employing near 2,000 dedicated customs professionals serving over 30,000 customers annually. Through our extensive service offering and digital capability, we consistently support our customers in maximising regulatory compliance, achieving operational efficiencies, import duty optimisation, duty planning, and ongoing development for a constantly shifting customs landscape.
In addition to traditional brokerage and digital services, Customs Support Group offers customs consulting and gas measurement services.
The company is currently active in the Netherlands, Belgium, Germany, Poland, France, United Kingdom, Ireland, Italy, Finland, Sweden, Norway, Switzerland and Spain. In Europe, Customs Support Group serves many cross-border Clients in several industries such as automotive, food and beverage, manufacturing and many more. Customs Support is the number one in digital customs and invests substantially in the digitalisation of the customs processes.
